Our Services
Project Management: Consultants often assist in managing the entire Go-Live project, coordinating various tasks, timelines, and resources.
Workflow Analysis and Redesign: Consultants analyze existing workflows, identify inefficiencies, and suggest or implement changes that align with Epic’s best practices.
System Configuration: Experts assist in the configuration of the Epic system to meet the specific needs of the hospital, ensuring the system aligns with the organization’s requirements.
Training Services: Consultants provide comprehensive training to staff, including clinicians, administrative personnel, and support staff, on how to effectively use the Epic EHR system.
Change Management and Communication Planning: They assist in developing change management strategies and communication plans to ensure a smooth transition and to manage resistance to change.
Go-Live Support: On-site support during the Go-Live phase to troubleshoot issues, assist users, and ensure a smooth transition.
Testing and Validation: Consultants assist in testing the system to ensure it works effectively and efficiently, including conducting user-acceptance testing to verify the system meets the hospital’s needs.
Data Migration: Support in migrating data from existing systems to the Epic EHR, ensuring accuracy and completeness of transferred information.
Risk Assessment and Compliance: Consultants help the hospital in assessing and mitigating risks associated with the Go-Live and ensure compliance with healthcare regulations.
Post-Go-Live Optimization: Assistance in post-Go-Live activities, including optimization of workflows, ongoing support, and addressing issues that arise after the initial implementation.
Reporting and Analytics Support: Consultants aid in setting up reporting tools and analytics within Epic to help the hospital derive insights from the data collected.
Knowledge Transfer: They offer knowledge transfer sessions to ensure the hospital staff can maintain and manage the system effectively after the consultants’ departure.